FAQ
Common Questions:
Question 1£º70mai Hardware Kit: Where can I find English User manual and how to install the hardware kit?
We have a 70mai hardware kit installation video to help all 70mai users to install the 70mai hardware kit, here is the link: https://youtu.be/bj1pymYvLuw
You can check the English Hardware Kit User Manual with this link:
APP Questions:
Question 1: How to receive the verification code?
1. Some emails can not receive the verification code immediately because of the server delay. The verification code should be received in 30 minutes.
2. You can use another email or use Facebook to log in directly if the sign-up verification code takes too long to receive.
Hardware Questions:
Question 1: How to solve the automatically restart problem
The majority of the automatically restart problem is caused by the power supply or Micro SD card, please try the solution step by step:
1. Move your A800S to your house and use another charging cable to connect the power resource.
2. Please use another Micro SD card if step 1 doesn`t work
3. Please take a short video and share the link to us via help@70mai.com if the step1&2 don`t work. So as we can help you solve this problem.
Question 2:How to choose a good Micro SD card for the 70mai Dash Cam A800S?
The 4K resolution needs a high standard Micro SD card, which needs a U1&Class 10 standard memory card. Please make sure that your Micro SD card has U1 and Class 10 logo.
Question 3: Can I activate parking surveillance mode without 70mai Hardware Kit?
No, the Parking Surveillance Mode can only be activated by installing the 70mai Hardware Kit.
Firmware Questions:
Question 1£ºHow to upgrade the firmware?
Here is the upgrading path in 70mai APP: Download 70mai APP---Enable A800S hotpot and connect your cellphone the device------ Tap the app top-left icon---- Choose My device------Download the latest firmware----Reconnect your cellphone and push the firmware to the A800S----Connect the power resource and wait until the update succeeded
Question 2: Does the A800S support voice control?
No, the Dash Cam A800S doesn`t support voice control.
Question 3:How do I switch it from km/h to MPH?
The Dash Cam A800S doesn`t have this option yet, but we will add this option to the setting list in the next firmware version, you can upgrade your firmware to the latest version to use MPH at that time.
Question 4: How to activate parking surveillance mode?
The parking surveillance mode can only be activated by installing the 70mai hardware kit. You will be able to enable the parking surveillance mode in video settings list after installing the hardware kit.
Question 5: How to update the frimware?
Installation package download address:https://drive.google.com/file/d/1l93gNUfz7cX39sdTZf7gYJ6zERYNKurT/view?usp=sharing
1) After the installation package is decompressed, copy the upgrade folder to the root directory of the SD card
2) The recorder is connected to the power supply but turned off (you can first connect the power supply to turn on the recorder, and then press and hold the power button to turn off)
3) Insert the SD card into the recorder
4) Press and hold the power button and the rightmost function button at the same time, wait until the screen lights up and the word upgrade appears, you can let go
5) After the screen is off, click the power button to turn on
6) Successful upgrade
Note: If the recorder does not respond (black screen) during the card swiping process, please press and hold the recorder`s power button for more than 15 seconds to reset the device, and then turn it on normally.