Shipping
7 ? 30 days Australia, South East Asia and Asia
10 ? 35 days United Kingdom, United States and Canada
20 ? 48 days Europe, South America, Middle-East Asia
35 ? 60 days Italy and Brazil (dispatch & customs delays)
Q : How long will I received my package?or I don`t want to wait too long. my I use other courier?
A : You can refer to the above diagram, because the speed of each local mail inconsistencies and some special reasons,
such as holidays, will also affect the goods arrival time, so if the arrival time is different, please be more patient,
we will do our utmost with the fastest speed delivery.
Yes, less than 2 kg will be free shipping with China Post Air Mail. the other express,
EMS; DHL; TNT; FEDEX are also available,but the extra charge need to pay by yourself.
Q : Is there any tracking number for my package?
A : Yes, we shipped every package with their trackng number. you can tracking online.
Payment
Q : How do I pay my order?
A : We accept Via; MasterCard; Western Union and so on.
Return Policy
1. Please read our Return Policy carefully before place order.
2 .No return will be acceptable over 14 days after package be received. No claim can be filed over 14 days after
package has been delivered. please contact usimmediately.if you have any problems with the product.
3. Only defective and incorrect item will be exchanged, Please provide a clear photo of the item that you received
so we can do the exchange process.
4. We highly recommended professional installation for all products, installation instructions are not included in some
product. if the item claimed as not fit,professional proof is required.
5. Attention : Please inspect products carefully under the carrier`s eyes upon arrival, no damaged claim will be honored
over 3 days after delivery. if item is founddamaged upon arrival, please refuse to sign in it and take a photo
of the problem, we will file the damage claim to the shipping company. After claim has beenapproved,
we will resend a new one to the buyer.
6. Buyer is responsible for return shipping fees in any case, Shipping, handing fees are non refundable in any return case.
Contact us
we will reply you as soon as possiblle. thank you.
Q : If I order a wrong item, what could I do?
A : Please contact us within 3 days after you received it. you can return it to us,
but the shipping fee need to pay by yourself. and we will do our best to reduce your loss.
Q : If the item lost or damaged in transit. what could I do?
A : We will packeged it well before shipping. If these happen, please feel free to contact us,
we will do our best to solve it.
Feedback
Hope you have a happy shopping time in our store. and you can share with us.
Don`t be shy to leave a feedback, your positive feedback will be our greatest reward.
If you have any opinions, please feel free to contact us, thank you